Privacy Policy

HindTextile Innovations Pvt. Ltd. ("we", "our", "us") respects your privacy and is committed to protecting your personal data when you interact with our online platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with applicable data protection laws including the GDPR.

Information We Collect

We collect personal information that you voluntarily provide to us when you use our services, including but not limited to:

• Contact details such as your name, business address, phone number, and email address
• Business and shipping information relevant to orders or contracts
• Payment and invoicing details
• Correspondence and communication records

How We Use Your Information

Your personal data is used solely for purposes related to providing, improving, and managing our manufacturing, distribution, and custom textile services:

• Processing orders, contracts, and deliveries
• Managing customer communications and support
• Complying with legal and regulatory obligations
• Enhancing our product offerings and business operations

Data Sharing and Disclosure

We do not sell or rent your personal data. We may share your information with trusted third parties strictly for operational purposes, including:

• Logistics and shipping partners
• Payment processors under strict confidentiality agreements
• Service providers assisting with our business operations
• When required by law or to protect rights and property

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our infrastructure and operational procedures are designed with security and confidentiality as priorities.

Your Data Protection Rights

Depending on your location and applicable law, you have the right to:

• Access and obtain a copy of your personal data
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data when no longer necessary
• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details below.

Cookies and Tracking Technologies

Our online platform may use cookies and similar technologies to enhance user experience and analyze usage. You can control cookie preferences through your browser settings. This does not compromise our ability to provide the services you request.

Retention of Personal Data

We retain your personal data only as long as necessary to fulfill the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce agreements.

Contact Information

For questions, concerns, or to exercise your rights, please contact our Data Protection Officer at:

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updated versions will be posted on our online platform with a revised effective date.

Thank you for trusting HindTextile Innovations Pvt. Ltd. with your data. We are dedicated to maintaining your privacy and a secure experience across all our textile and home decor services.